FAQ

1. What is soy wax?

Soy wax is a clean burning renewable source of wax that is a product of the soya bean. This type of wax has a lower melting point and burn temperature than paraffin wax.

Refined soy wax has perfect qualities for blending color dyes and fragrance oils into candles. Because of these properties, soy wax has a long slow burn that promotes a larger wax pool around the wick of the candle and enhances a clean release of aroma - one of the main advantages of soy candles.

The lower burn temperature is another reason that soy wax candles are a popular choice for candle jars, they last longer than paraffin candles.

2. What is the difference between candles made from paraffin wax and soy wax?

Paraffin wax is a petroleum by-product and has a long and high temperature burn. Soy wax candles are made from soybean extracts and have a lower burn temperature.

3. Why choose soy candles?           

Scented soy candles can create a peaceful mood and atmosphere. They also mask and eliminate unwanted odors.
Soy candles also burn at a cooler temperature. Cooler temperature means quick melting and you will get the smell of fragrance quicker.

4. Why does my candle have white residue on it?

 This white residue is also called “frosting”. It is another natural occurring thing with soy candles. This is normal and does not affect the quality of your candle. Soy wax is more sensitive to temperature changes than other waxes, so it is natural for these separations to occur. These “wet spots” can happen during shipping or storage and even during the candle making process. Again, these separations are totally natural and do not affect the quality of your candles at all.

 

 

Care & Safety Tips

 

1. How should I store and care for my soy candles?

Store your soy candles in a cool dry place as soy wax can soften in temperatures over 25 degrees.  Avoid direct sunlight.

Remember, candles are a lifestyle choice and care should be taken when burning soy candles. Don’t leave them unattended. Keep them out of the reach of children and pets. Always position candles on a flat and heat resistance surface.

2. Is there a recommended burn time for my soy candles?

Yes. The recommended burn time for soy candles is no more than 4 hours at a time.

3. Should I do a “first burn” with my new soy candles?

A “first burn” is when you light a candle for the first time and burn it for a number of hours until a full soy wax pool has formed at the top of the candle. By doing this you will get a long even burn without creating tunneling. Once this has happened, you are free to blow your soy candle out if desired.

4. What do I do when my soy candle is not burning evenly?

When more wax can melt than the flame can burn, this makes the wick black. This is called “mushrooming” and occurs with 100% cotton wicks or wooden wicks. Blow your soy candle out, trim the wick, and light it again for an even and efficient burn. Try not to let your wick cuttings fall into the wax pool.

5. How often should I trim the wick of my soy candles?

Trim your wick after every burn. Do not trim the wick too much as a short wick will create smoke and uneven burning. Approximately 6-10mm should prevent mushrooming.

6. How to wash your container once the whole candle has melted?

Soy wax is water soluble so you can wash our soy candle jars with hot soapy water. However, never pour your wax in the drains (the wax will solidify and block your sink).

7. Why is my soy candle smoking?

Smoking may happen when the soy candle is in a draft or if the wick has gotten too long. Always keep the candle away from drafts and make sure you trim the candle wick regularly to a length between 6-10mm.